Operations Analyst Program

Your responsibilities will vary based on your location and team assignment. You’ll help deliver key solutions to our clients in coordination with other JPMC teams. In addition, you will gain exposure to senior leaders and receive best-in-class training as part of a broader analyst community.

You will make an impact in a specific Operations area, which could include payments, trading services, lending services, client management, and many others. Some examples of the impact you will make are help to manage the end-to-end client onboarding experience coordinating with clients or front office, be responsible for processing and investigating client transactions for a variety of products, or Data Analytics and Reporting support for operational functions, help support a trading desk by booking trades, tracking profits & losses, and monitoring overall asset health.

You’ll develop skills that will help you grow within the Operations organization while increasing your contributions to the team.

Valued Qualities

We’re looking for motivated people who want to begin and develop their career in Operations. We’re looking for people with diverse perspectives who are excited to contribute to their team's success, expand their knowledge in businesses and products, and drive our business forward.

Key Skills

Individuals who are adaptable, analytical, and have good communication skills will succeed in the program. You will be working closely with your team and interacting with a diverse set of internal / external stakeholders. You should be excited to solve problems and work to resolve them quickly.

This program will give you the opportunity to learn about our Operations and develop your career. You will be fully integrated within a high-performing team and make a clear impact for the organization and our clients.

On-the-job Experience

You’ll begin contributing to an Operations team from day one, by owning key part of the Operations process, ranging from client management, transaction processing, to asset servicing. While driving your core responsibilities, you will be growing your product expertise and looking for ways to innovate within the space.

In addition to on-the-job experience, you will be part of a community of other analysts and will attend social events, interact with senior leaders, and learn new skills.

Training

You’ll begin with an orientation training that will provide an overview of the firm, our lines of business, and technical skills. Over the course of the program, you’ll have access to continuous training relating to both technical skills and professional development. Topics will cover how to best collaborate with internal clients, utilize design thinking techniques to improve our processes, leverage data to inform the way you work, and expand your knowledge of products throughout the firm.

Career Progression

Once you’ve successfully completed the program, there will be opportunity for advancement in our Operations organization based on your performance. You will be able to grow within your current role or progress into a related part of the organization to broaden your expertise.