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Associate Banker at Chase

As an Associate Banker at Chase, you will play a critical role in our branches by being at the forefront of delivering exceptional customer experiences, helping customers with everyday transactions, and forming long-lasting, meaningful relationships with our clients.



Learn more about opportunities by interacting with our Chase Hiring Assistant

Information on the role

Learn what it means to be an Associate Banker at Chase and how your skills will help contribute to the success of our branches.

 

Using the latest banking solutions, combined with cutting-edge financial technology, you’ll be front and center representing our brand and culture. Your day-to-day responsibilities will focus on the customer experience as you assist with transactions and self-service banking options, building rapport, and introducing customers to our One Chase family.

 

Valued Qualities

We’re looking for candidates who are customer-service oriented, tech savvy, open to flexible hours, and looking for a launch pad to build a successful career.

 

Key Skills

You will need excellent interpersonal skills to make connections and keep customers engaged. In addition, you will need to be confident when sharing product knowledge and solutions, and have a desire to influence, educate, and connect customers to technology.

 

If you are enthusiastic about providing great customer experiences and are digitally curious, you could be a great addition to our branch family. Not only will you provide education and advice tailored to fit our customers’ financial needs, you’ll also be able to take ownership of your career development through a variety of cross-training opportunities and company support.

 

On-the-job

As an Associate Banker, you will be the initial contact for many customers as they complete their banking needs to work toward their financial goals. You will learn how to build meaningful relationships with clients and educate customers on Chase banking technologies. 

 

Training

You will receive both online and in-person training that prepares you for your journey as an Associate Banker, with ongoing trainings available throughout the course of your career.

 

Career Progression

As an Associate Banker, you will have a range of opportunities available to you throughout the branch and other lines of business within JPMorgan Chase. We support internal mobility and career development throughout the firm, with several career pathways for Associate Bankers to further their careers within the organization.