Consumer and Community Banking Operations Specialist at Chase

Speaker 1 (00:00):

Onscreen text, Chase. In the atrium, a man named Greg walks towards us. People in an interior cafe drink coffee while they work. A woman in a yellow cardigan, Abigail walks through a call center past employees using headsets. A woman in the atrium, Monique leans one arm against a balcony while talking. Greg sits at his office desk. Abigail sits at her computer in the call center and addresses us.

Greg (00:24):

Before Chase, I dreamed of making an impact.

Abigail (00:27):

And I dreamed of going back to school.

Monique (00:29):

Now that I'm here, the opportunities are there.

Greg (00:32):

Where I get to make a difference every day.

Abigail (00:34):

While working with others to find solutions.

Speaker 1 (00:36):

Three colleagues talk as they walk away from the Chase building. Abigail sits at her desk while colleagues gather around and discuss the work on her screen. Greg speaks to us from his office desk. Monique sits at a table in the atrium with Abigail and a laptop. They have a conversation while Abigail takes notes.

Monique (00:52):

I've grown more than I could imagine.

Abigail (00:56):

I get to work with the most amazing people.

Greg (00:58):

Who offer diverse perspectives.

Abigail (01:00):

And celebrate me for who I am.

Speaker 1 (01:03):

Monique walks through a busy call center with a colleague, then addresses us from the balcony. Greg sits at a table with several colleagues and addresses us directly, then walks through the atrium with his colleagues. Abigail sits in a large modern atrium and addresses us, then sits at a table in an office and has a discussion with colleagues.

Monique (01:19):

Career growth, let me tell you.

Greg (01:21):

I get to mentor others who were just like me.

Abigail (01:24):

And with support from Chase, I'm finally getting my degree.

Monique (01:29):

No matter how big or small, everything I do feels impactful.

Greg (01:33):

At Chase, the career paths are endless.

Abigail (01:36):

Where will your journey take you?

Speaker 1 (01:38):

Onscreen text Chase, jobs.chase.com. Copyright 2022. JPMorgan Chase & Company. All rights reserved. JPMorgan Chase & Company is an equal opportunity employer, disability, veterans.

Speaker 1 (00:00):

On screen text: Chase. A woman walks through the atrium facing away from us. She types on a keyboard while standing at a raised desk in a call center and smiles as she takes a call on a headset. On screen text: Monique Bailey, VP, Account Manager III. Monique sits in an office with glass panels behind her. Monique walks through a busy call center with a colleague, then addresses us from her office. She writes in a notepad while her colleagues look on.

Monique Bailey (00:24):

Throughout the 10 years that I've been here, Chase always provided a resource for me. My role at Chase has had a huge impact on not only my career goals, but my life goals as well, where you can learn about buying a house, increasing your savings, investments, planning for the future. Chase have provided me almost a pathway to my career, even when I didn't know that it was a pathway.

Speaker 1 (00:50):

On screen text: Chase. Careers.jpmorganchase.com/operations. Copyright 2022 JPMorgan Chase & Company. All rights reserved. JPMorgan Chase & Company is an equal opportunity employer, disability, veterans.

Speaker 1 (00:00):

Onscreen text, Chase. A woman walks through the atrium, then up a staircase. Onscreen text, Abigail Morales, Collections Supervisor. Abigail sits in a large modern atrium and addresses us. Abigail sits at her computer in a busy call center. A colleague discusses Abigail's work with her at a standing desk in the call center.

Abigail (00:19):

I heard about the job roles available at Chase through a friend. All you need is your high school diploma, and they're actually hiring bilinguals. So I was like, okay, perfect. Over the last three years, I've made a lot of progress. One of the main opportunities that I had was to become a coach, where I got to coach other peers on how to help customers.

(00:40):

The second opportunity was a relief team leader. I discovered that leading a team was something that I really wanted to do. And with support from Chase, I'm finally getting my degree. So I would encourage anyone with bilingual skills to join Chase, because their skills will be valued.

Speaker 1 (00:56):

On screen text, Chase. Careers.jpmorganchase.com/operations. Copyright 2022 JPMorgan Chase & Company. All rights reserved. JPMorgan Chase & Company is an equal opportunity employer, disability, veterans.

Speaker 1 (00:00):

Onscreen text. Chase.

(00:03):

A man looks contemplative from side to side as he walks through a busy atrium.

(00:07):

Onscreen text. Greg Castle, VP Fraud Manager III.

(00:10):

Greg sits at his office desk while speaking.

(00:12):

Greg stands with a group of colleagues outside the Chase office.

(00:15):

A colleague holds an iPad and stylist pen. She uses the stylist pen to show Greg an item on the iPad and they discuss it.

Greg Castle (00:22):

Before joining Chase, I was a server at a local restaurant. Working at that restaurant allowed me to develop a lot of customer service skills, a lot of de-escalation techniques that I was able to bring with me when I started at Chase. There's a lot of opportunity if you are willing to take chances on yourself. The fact that Chase has hundreds of different career paths that you can take what you're good at and go and apply that to live your best life.

Speaker 1 (00:50):

On screen text. Chase. careers.jpmorganchase.com/operations.

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Copyright 2022. JPMorgan Chase & Co.

(00:58):

All rights reserved. J Morgan Chase & Co is an Equal Opportunity Employer/Disability/Veterans.